The digital concierge serving customers

Connect your guests with your property before, during and after their journey and offer an innovative, digital and unique service.

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Digitalize your guest experience

Take your concierge service to another level

Voyager is the web app for hotel guests, a digital concierge that allows the customer to interact with the property before, during and after the stay.

Integrated with the PMS protel, Voyager can be used directly from your phone or tablet, at any time of the guest’s stay.

voyager screen

With Voyager you can manage:

  • The digital concierge service for your customers
  • The communication of all the activities at your hotel and its surroundings
  • Any information and communications for your guests

Rely on us

Serenissima Informatica offers innovative technological solutions to improve the customers’stay throughout the whole guest journey.

Our digital concierge applications automate your workflows and innovatively transform your hotel services.

Our team of experts is able to provide you with all the support you need to improve and innovate your guests’ stay.

Get more information

Discover Voyager functionalities

Deliver a digital service at the cutting edge

Our digital concierge for your guests

Engage guests in all your activities by sending them the link to download Voyager from your booking confirmation, website, or QR code at reception.

Make your guests upgrade, extend their stay, view their bill, order room service, enter their credit card details, or access useful information about your hotel.

Make your guests autonomous without having them queue at your front desk, and let them comfortably get all the information they need on their smartphone.

Optimize your digital service

Our technology meets all of your guests' needs with digital and automated information.

Use Voyager to manage sending news about your services and special offers, the menu of the day, the room service and room reservation, survey compilation, personal data management and so on.

Turn Voyager into an additional sales channel to increase up-selling and cross-selling opportunities for your hotel.

Contact us

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  Contact us  +39 049 829 1111