Data cleaning, CRM, marketing automation and e-mail marketing: all combined in a unique software solution, integrated to the hotel PMS.
Guezzt is the software solution which integrates data cleaning, CRM, hotel marketing automation and e-mail marketing to the hotel PMS.
Guezzt applies the information contained within the PMS to create direct and tailor-made relationships with guests, throughout the entire customer journey.
Marketing automation allows the development of effective direct marketing campaigns and the increase of direct bookings without any intermediary.
With Guezzt you can manage:
With our CRM solutions for hotels you can increase your direct bookings and disintermediate from OTAs, increasing your revenue.
With our experience of reliable partner alongside hotels for over 50 years, we can provide you with all the support, advice and assistance you need to give a new impetus to your e-mail marketing strategies with tools and solutions that are suitable for your business.
Identify duplicated customer profiles, merge and clean them with Guezzt and keep only the useful information for your business.
Keep your Certified Guest Profiles safe in your data warehouse and thanks to the cloud access all the information from any device at any time.
Calculate with the CRM software for hotels the index RFM: Recency, Frequency, Monetary, of each customer and identify their value for your hotel.
With the RFM you qualify your best customers and implement customized strategies and promotions to take care of them.
Communicate with your guests through b>customized email marketing campaigns.
Customize your template from scratch with thedrag & drop editor, or rely on sample templates.
Build effective communications without having to rely on external services and analyze performance with Guezzt tracking tools.
Find out if your emails have generated bookings, how customers have interacted with your communications, and how to optimize upcoming campaigns.
Make advance payments for your guest through a link received by e-mail, with Guezzt you can create a unique link linked to the site of your credit card payment provider.
After the online payment has been issued, the deposit is automatically inserted inside the PMS and you will have all available data under your control.
View booking and customer information directly on Outlook without going through the PMS.
With Guezzt plug-in, you can quickly check all the data directly into the received e-mails of your guests. The information is available with one click and you don't have to go through the personal data section in your PMS.
Interface with PMS protel
Data warehouse
Authomatic creation of CGP*
Segmentation of CGP
Export of CGP in Xls or Csv
Data import from Excel
Analysis of consumption patterns
Manual merge of data
Exclusion of mail aliases generated by OTAs
Inteegration with Web Check-in
E-mail Marketing Automation
E-mail editor drag&drop
DEM creation
Goal setting campaign
Analytics
Analysis of personal data
Outlook 365 Plugin
Template for marketing campaigns
Pay By Link integration
E-mail included
Help Desk
Via web portal during office hours
Basic
5.000/month
Via web and phone portal during office hours
Advanced
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