Hub OS Housekeeping and Maintenance

Streamline Floor Department Operations

Achieve operational excellence through simplified planning, dynamic task assignment, and real-time department communication.

AUTOMATE GUESTS' REQUESTS

Deliver Outstanding Service to your customer

Hub OS is a flexible and automated operating system designed to maximize the performance of Housekeeping and Maintenance operations in hotels – supporting everything from pre-opening to daily workflows.

This application provides integrated tools for key operational areas such as preventive and corrective maintenance and increased housekeeping staff efficiency – leading to an improved guest experience.

With Hub OS, you can manage:

Real-time updates on room cleaning status;
Room preparation and inspection checklists;le liste di controllo per l’allestimento e la verifica delle stanze;
Specific guest requests and amenity management;
Regular and scheduled maintenance of rooms and public spaces;
Guest service reservations;
Enhanced guest experience through detailed follow-ups;
Guest-reported issues and maintenance requests.

Rely on us

Serenissima Informatica offers complete management solutions for Housekeeping and Maintenance, tailored to hotels rooms and public areas.
With a dedicated team of hotel industry experts, we provide the support, guidance, and consulting you need to find the best IT solution for managing your floor operations.

Get more information

DISCOVER HUB OS FEATURES

Track and Manage Hotel Tasks Efficiently

Plan Daily Operations with Ease

Quickly schedule daily activities based on occupancy forecasts.

Assign tasks flexibly, considering staff work hours, average cleaning times, check-outs, and more.

Easily manage shift rotations throughout the day.

Leverage Data to Optimize Housekeeping

Access real-time data to make informed strategic decisions.

Set cleaning time targets and analyze performance, productivity, and potential cost savings.

Use built-in KPIs to instantly assess operational efficiency and identify areas for improvement.

Efficient Maintenance Management

Schedule recurring tasks and customize checklists.

Automatically generate tasks based on your maintenance plans.

Access reports, preventive indicators, and the complete maintenance log at a glance.

Elevate the Guest Experience

Say goodbye to minibar losses, high linen costs, and laundry complaints.

Minibar changes are sent directly from Hub OS to protel PMS.

The Guest Experience module also automates linen changes and keeps laundry costs under control.

Handle Guest Complaints with Guest in Touch

Enhance guest satisfaction by enabling contactless service booking at any time.

Efficiently manage guest complaints, allowing staff to recognize open issues and deliver personalized service.

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