Accelerate your sales team’s performance, connect them directly with customers, and seize new market opportunities with a sales management software solution designed for SMEs.
Identify, qualify, and nurture new business opportunities with a sales management system that centralizes data and makes your sales process more structured, predictable, and effective.
Microsoft Dynamics 365 Sales supports cloud-based sales management, enabling your sales team to access up-to-date information wherever they are, improving responsiveness and relationship quality.
Manage the entire pipeline—from lead generation and opportunity management to negotiation, deal closure, and post-sales operations.
With Microsoft Dynamics 365 Sales you can manage:
Serenissima Informatica is an official Microsoft Partner, supporting companies in adopting growth-oriented CRM solutions.
We operate nationwide, with active CRM projects across Veneto, the Triveneto area, and throughout Italy, helping companies implement leading Customer Relationship Management software for sales management.
We deliver solutions that enable businesses to effectively structure sales force management, improve coordination across the sales network, and optimize the entire sales cycle—from opportunity to post-sales—through a modern and scalable software platform.
Centralize data, contacts, and opportunities in a single CRM platform and govern the entire sales cycle with a sales management solution designed to support SMB growth.
With cloud-based sales management, your team always has access to up-to-date information and can operate in a coordinated and consistent manner.
Your sales team communicates with prospects and customers through their preferred channels, streamlines the sales cycle, and focuses on the most profitable opportunities.
Microsoft Dynamics 365 Sales supports sales network management and collaboration between agents, sales managers, and back-office teams. It includes Sales Force Automation (SFA) capabilities to automate repetitive tasks and increase team productivity.
Analyze sales performance and plan commercial strategies using advanced reporting and reliable forecasting tools.
The system enables revenue forecasting, identification of bottlenecks, and timely intervention throughout the pipeline.
Monitor and manage customer relationships in real time with software designed for efficient post-sales management.
Access key information to support your sales strategies, including:
• Continuous feedback
• Relationship quality
• Customer sentiment
This approach improves customer retention and strengthens continuity between sales and post-sales management.
Optimize activities such as data analysis, contact management, sales forecasting, and agent order collection with Microsoft Copilot AI.
Thanks to integrated AI within the CRM, you reduce time spent on repetitive tasks and support your team with intelligent recommendations—allowing them to focus on customer relationships and closing deals, while increasing the effectiveness of your cloud-based sales management.
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